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PEN-PALS! Have you had a positive experience writing an inmate on our website? Do you have a webcam? Would you be willing to upload a video to YouTube that we could use as a video testimonial? If so, please upload the video here, and send us the link here. Thank you! Company Information

Business References

  •, Inc. Dun & Bradstreet Number: 06-440-5728
  • Store Member & Online Member of the Better Business Bureau of Central Florida since 2001 & accredited since 2009
  • Member of the Southeast Volusia Chamber of Commerce since 2001

Going Green

At we endeavor to lead by example. Yes, our primary goal is to reduce recidivism by encouraging positive relationships between inmates and free world citizens, and we attempt to do this in an environmentally responsible way. We recycle all paper products and reuse ink cartridges. We have redesigned our email forwarding system to use as little paper as possible, and all printing is done in "draft" format to reduce the amount of ink used. Although the volume of mail has increased, our use of paper and ink has decreased, thus creating a smaller carbon footprint. We will continue to seek out and utilize new technologies that are environmentally responsible.

Mission Statement

Our mission is to reduce recidivism by encouraging positive relationships between inmates and free citizens. To this end we encourage those on the outside to write letters of encouragement to inmates, to support educational programs within the prison system, to be active in sharing information about jobs and housing, and to participate in an ongoing, proactive dialogue about prison-related issues.

Goals of Our Service:

  • To reduce the likelihood of inmates re-offending upon release
  • To generate mail for every inmate on our website
  • To work collaboratively with Departments of Correction in the United States and around the world towards fostering good mental health in inmates by encouraging positive relationships with pen-pals
  • To encourage educational aspirations for inmates through our Books Behind Bars program
  • To provide a network of resources and support for family and friends of inmates through our forum and resource directory
  • To provide support for children impacted by crime by providing scholarships to children of inmates and children who are victims of crime
  • To reduce the prison population by reducing recidivism
  • To be proactive in recognizing and addressing the needs of inmates and their friends and families that will lead to them living productive, crime-free lives upon release
  • To create and sustain an ongoing international dialogue toward reducing crime, reducing recidivism, and protecting the rights of all

Your letters of friendship and encouragement can inspire an inmate to improve himself, to seek an education, to find employment upon release. Your letters might prevent a suicide or other desperate act born of loneliness. Your letters have the power to impact a human life that has otherwise been disposed of in that vast wasteland known as the prison system. Our hope is that people will connect with each other toward one common goal: to reduce the prison population in our country by reducing the number of inmates who return to prison after they have been released. We believe that the positive influence of regular correspondence with new friends will lessen the loneliness, inspire hope, and ultimately reduce recidivism for these men and women. We are committed to remembering the forgotten in the hope that they will one day return to us as productive members of a caring society.

Terms of Service

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