We receive a great deal of mail each day, so we ask that inmates allow 4 to 6 weeks for processing profiles submitted by mail. Processing does not begin until we have received full payment and all required profile information. We ask that inmates consider the time it takes his or her institution to issue funds when estimating profile posting date. For profiles submitted online, we ask that you please allow up to eight business days for processing. Again, processing does not begin until we receive full payment and all required profile information. Failure to provide all required information will delay processing.
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