I am unable to log in to my account. Can you help me? | Write a Prisoner

MUST BE 18 OR OLDER - MUST READ TERMS OF SERVICE

I am unable to log in to my account. Can you help me?

Yes, please follow the instructions below:

Step 1) Reset your password.

Step 2) Enter your username or email address. Click 'E-mail new password'.

Step 3) Go to your email account and open the link provided in the email we sent you. If you can't find the email, check your spam or junk mail. Please be sure to mark email from WriteAPrisoner.com as "allowed" or "approved". This will prevent our emails from ending up in these folders in the future.

Step 4) Click the 'Log in' button at the bottom of the page you opened from the email we sent. Enter and confirm your new password. Click 'Save' at the bottom of the page. This message will appear at the top when you are done: "The changes have been saved."Your password should now be working.

Category: 
General Questions about WriteAPrisoner.com