I know an inmate who has a profile on your website, and it is about to expire. However, the inmate was sent a profile renewal letter from another company which implies that it is from your company. What is going on?
There are some unscrupulous services known for sending our members renewal notices with brochures almost identical to ones here at WriteAPrisoner.com. If you get one of these, please mail it to:
WriteAPrisoner.com Legal Department
P.O. Box 10
Edgewater, FL 32132-0010 USA
We then recommend visiting the Better Business Bureau and filing an official complaint against the company.