I wrote to an inmate on your website, and the letter was returned to me. Why did this happen?
First, check the address for typos. If everything appears correct, the inmate may have changed locations without telling us, or we may have not had a chance to update the address yet. In these cases, we recommend checking the inmate's profile again after two weeks to see if the address has been updated. You can also search to see if the inmate has been moved using our Inmate Locator.