I was wondering if anyone had a similar situation, in summary ; I've ordered a book for my PP via Amazon a week ago , but after looking the tracking number provided by USPS, I've realized the book was not delivered directly to my PP facility ( Clements Unit) but has been delivered to an unknown PO BOX with a zip code ,in Amarillo, I'm assuming here the PO BOX is located in an USPS unit/facility ( they havent provided any particular address. I just found odd, USPS state my order was delivered... I'm not really familiar on how the mailing process work and this is the first time I send a book to an inmate. I've attempt to contact USPS but nothing came out of it.
Therefore, I was mainly wondering if this was normal or not ?
Also, the book was brand new and I made sure to write the correct address of the facility( 9601 Spur 591, Amarillo, TX 79107) and follow the regulation, but haven't added any PO BOX since I don't think the unit has one...
Thank you in advance :)
Hi there, I also ordered a book on Amazon for my pen pal and recommend calling the Unit instead. Although I did not have the same issue as you, I have called the unit my pen pal is in, they were very helpful and friendly! Also, I don't know if you already did this, but incase you haven't: add some delivery instructions, be as complete as you can in order to get the package delivered the correct way.
Hope this may help!