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ConnectNetwork from UK?

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NaomiW1994
NaomiW1994's picture
ConnectNetwork from UK?

Hi,

i struggled making an account with connect network and then was told it was because I was using a UK address when signing up. I got myself a Michigan address and it finally logged in! But now I can't add funds to my loved ones account as my card isn't connected to a zip code... I've tried entering it as just the numbers from my postcode and adding 000 at the end. But still not working. 

ive rang them and tried to automated way, i got further that way until they asked for me to enter the first 2-3 letters of his surname so I used my numbers on my keypad and it was just declined each time.  

Feel like ripping my hair out! How can I send him some money from the UK?

thank you x