At my friends facility in MI..the jpay was at a standstill over christmas and new year..but it's fine now..maybe they are just catching up still?
January 20, 2019 - 6:20am
#3
FrankieBones
Jpay is the middle man, and then the mail has to be sent to the prison/jail for the mailroom to monitor it and then it has to be aproved to be sent on to the prisoner. At the end of the day if there is a backlog of mail in the mailroom to sort out (and there is over Christmas) its going to take a bit longer for your mail to get through than usual. There's not much you can do but wait.
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At my friends facility in MI..the jpay was at a standstill over christmas and new year..but it's fine now..maybe they are just catching up still?
Jpay is the middle man, and then the mail has to be sent to the prison/jail for the mailroom to monitor it and then it has to be aproved to be sent on to the prisoner. At the end of the day if there is a backlog of mail in the mailroom to sort out (and there is over Christmas) its going to take a bit longer for your mail to get through than usual. There's not much you can do but wait.