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Thesparrow

I've tried researching this but I'm not getting any of the proper information, I've also asked my pp but he hasn't replied yet.

Anyone from the UK had any calls from a US inmate and can explain how much it costs and such? He lives in kentucky btw

Thanks!


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Levinia_t

Hey, I've been trying to research how to call my pp in N.C and I'm from the uk does anyone know how to?

 
Luckfindsme

Hey does the credit never run out

 
PYoungUK

Hey,

It is 0044

 

 
PYoungUK

Hi Serenecalamity, do you input the cost of the call into his account? I have a pp in Arizona and we want to have a call but I am unsure on how to have a low cost call from him to me in the UK. He is on the securus app so possible the reverse charge won't come up for me 

 

 

 
Farfromhome

Which phone provider does the prison use?

 
Shorty94

Right can someone explain to me how this Skype thing works ? So I'm from the UK I have purchased a u.s Number do I now need to add credit ? Will it charge me when my penpal calls me ? Because he told me I need to purchase a u.s number so he can call me I have done that but does it then charge me when he calls ? Thank you

 
freebird1

@Skaur... I wish I had read your comment sooner, as just gone through the lengthy process of creating an account with GTL, only to now find they don't deal with international calls, despite the application allowing information for UK to be processed. Do you know how it works transferring via a family member? I don't immediately understand how that would work.

 
Jesstt3

Can anybody help? I downloaded TalkaTone the sey up was ok. It asked if i want that number when i click yes it tells me there is a server error, an unspecified error occurred did anybody else have this? Or how can i fix this. 
my PP is in Minnesota also- I habe found this a mission when trying to download a apparant "VPN" that you need.....HELPPPPP

 
Skaur

Hi Steph 1985, so I'm in the UK and tried the GTL connect had the same thing over and over again so called them I was then told that they no longer allow anyone outside of of the US, Canda use their website the only way round that is transferring it to a family member and then they add it to their phone account sorry or and I use Skype and have bought a  local number 

 

 
Farfromhome

What state is your pp in Kristyd2005?

 
Kathryn Emma

My guy is in Nebraska and wants to call me - he has no problem calling my mobile directly - I am in the uk - please can some one help me with what is the exit code from there please to the uk for home.to call - I know it is 44 for the uk but there is a code to put before the 44 is it 001 or 011. Thanks all in advance

 
Kathryn Emma

My guy is in Nebraska and wants to call me - he has no problem calling my mobile directly - I am in the uk - please can some one help me with what is the exit code from there please to the uk for home.to call - I know it is 44 for the uk but there is a code to put before the 44 is it 001 or 011. Thanks all in advance

 
Kristyd2005

Hi, I'm trying to sign up on Securustech to speak to my pen pal but it doesn't give an option for the UK? Does anyone know how I can get around this? 
Thanx 

 
Bubbles83

Hiya! I downloaded talkatone( im uk) and it gave me a us number i topped it up by £2 so i can recieve calls and its worked fine! I didnt think it would work but it did! Iv spoke to him 3 times and we had no problems so far :) 

 
steph1985.sg

My penpal told me to use an app called talk u and that gives u a us number which diverts to your phone. I just cant get into gtl :(

 
steph1985.sg

Hi I'm in the uk and cant for the life of me get signed into gtl connect network!! I've got a us number but as soon as I've registered and go to sign it says somthing went wrong! Has anyone else got round this??

 
ladyice1979

Hi there thank you so much for your post I was wondering could you please help me because I am trying to get a cheap phone to call me. But at the moment I tried to sign up to the one you was talking about and I've got the number as well I'll send it to them but I'm not sure if it's going to work or not so have you got any advice to help me.

 
ladyice1979

I have searched and search and I still can't find an answer just to get a local US number so he can call me, I think I've tried everything up but it's not working so please can someone help me thank you.

 
Meld

I'm looking for a cheaper way to talk to my pen pal. I'm in Canada his in Arizona. Right now it's $4.94 for 15 minutes

Anyone know of any app or service to get an Arizona phone number..

 
annemariehhh

Serenecalamity...7$ for 15 mins? Thats a lot, way too much wow. My man is in AZ too, we re currently on 3 bux for 15 mins but looking to get that down. Which facility is your pp in?

 
Unicorn666

I had a very short phone call with my pen pal from Kentucky. I gave him my UK mobile number and he was able to talk to me for about 4 minutes with $2.50 he had on his account.  He wants to call me again but he is unable to top up his account from prison, someone outside has to do it for him. His prison uses securus. I tried to add money to his account but you need a US address to do so and as I’m from the uk it wouldn’t let me. I’m totally at a loss now as to what else I can do? Any advice would be greatly appreciated. It’s my birthday next week and he really wants to call me to wish me a happy birthday which is very sweet of him. I’m just unsure what else I can do. Thank you.

 
Lau2111

And its completley free forgot to say. I topped it up with a few pound a think u need a few pound credit to recieve calls but its never used any of the credit x

 
Lau2111

Yes my PP is in usa and im in uk. It costs ALOT for them to call. So i thank god found a app called talkatone. You can choose ur own number it will be a US number i think one of tge local codes for kentucky is 502 or just google kentucky dialling codes and it will give you a list of options. Give this number to ypur PP it can take them up to 90 days to get the number on their approved list though hope this helps its been a godsend for me x

 
BunnyJ

Hi,
I am having similar trouble trying to set up calls for my PP who is in California.
Does GTL allow calls to a landline?

 
KateAndrews

That should say I have had no issues using the Skype number with Gettingout or GTL. Both companies frown upon third party services.

 
KateAndrews

I have a Texas Skype phone number that I pay a quarterly fee for that allows my penpals to phone at local rate. Currently only my Idaho (transfered to Texas) penpal uses it.
You just don't mention to any of the prison telephone companies that this is a skype number as these companies do not like you using third party services.
Getting Out and GTL have no issues with it.
I am UK.

 
serenecalamity

Hey Luna, it costs my pp $7 for 15 minutes to call me in the UK. He is in Az. Hope this helps.

 
Luna Davis

Hello,

I've recently been on Cellphone Rocks and they no longer provide local american numbers to the UK to contact American inmates. I'm struggling to find a genuine answer as to how much it would cost me to recieve a phone call. My pp said they don't do collect calls, which means only they will be charged, however, I believe I'm the first person he's spoken to from the inside to the UK, and we may both get a surprising bill if he is to ring me. 

 
FrankieBones

In Federal calls through GTL to international numbers are $1 a minute meaning it can add up to $15 for their allocated 15minute call. This is all kinds of ridiculous. I use a service called inmatefone which brings the cost down to a local call cost for them of 0.14cents per minute. They give you an account that they can deduct money from on a monthly billing cycle and it goes straight through to my prepaid account.

 
uk101

My fiance is in Ky, I am in the uk i use a company called Cellphone rocks , it costs 3 pounds a month and 12 pence a minute, they will give you a local number to the inmate, The inmate will changed 20 cents preminute , You are given a account which you can top up,They are very help full, Hope this helps 

 
uk101

My fiance is in Ky, I am in the uk i use a company called Cellphone rocks , it costs 3 pounds a month and 12 pence a minute, they will give you a local number to the inmate, The inmate will changed 20 cents preminute , You are given a account which you can top up,They are very help full, Hope this helps 

 
uk101

Hi if you are the uk and want to recieve phonecalls from a us inmate there isa company call Cellphone rocks , There give you a local number to the prison were whcih you give the imate, it cost them local calls, You have account in the uk and cost about 12pence a minute , This call can be sent too your mobile phone so you miss a call hope this helps 

 
Amantha

Actually a lot of inmates know what is and isnt allowed. Inmates often know more about technology than people out here. Inmates are very informative about what the rules are concerning phone calls. Not saying they always follow the rules but they DO know what they are.

 
kittypuss20

Some places allow Skype calls. Not many though. I wouldn't ask the inmate if it's allowed or not as there is every chance (if he has been locked up for some time) that he doesn't really understand how Skype or other VOIP calls work.

It depends on the state and the facility and if you don't ask then you wont know. Anyway, he will ask his counsellor who will have some idea on the rules - if it's a no then that is fine, we can carry on as we are and at least it was asked instead of going ahead without asking and then him getting in trouble. I don't expect him to fully understand Skype, but at the same time I'm not going to treat him like an idiot. Just because he doesn't have access to stuff doesn't mean he doesn't know about them.

 
Gerri

I can't Skype my husband because he is in Texas so I wont even attempt that even though I know many who have but it is forbidden however I have a PP in Ohio and he has been calling my skype number for 2 years and has had no trouble as others have said it is best to check you don't want your PP to get any restrictions placed on him/her

 
Rjw

Some places allow Skype calls. Not many though. I wouldn't ask the inmate if it's allowed or not as there is every chance (if he has been locked up for some time) that he doesn't really understand how Skype or other VOIP calls work. There are enough free world people on this and other fora who don't know how it works and why even a local number to the prison or running the app on your iPhone is still call forwarding. So inmates (especially those who've been gone a while) are unlikely to know unless they keep up to date with computer technology through magazines or TV shows. Two of the inmates I write have never touched a computer.

 
RebelUSA

yes you can choose which area you want the number to be from but you're not allowed to use skype or google voice numbers to recieve prison calls and inmate can lose their phone privileges if they are caught along with other punishments depending on the prison they're at

 
Kajsa

Is that so even if you bay a USA number, on Skype ? Could also choose which area you want to have the phone number.

 
RebelUSA

it won't be because it is classed at a 3 way call

 
kittypuss20

you might be better to get a local skype number that you can divert to your cell

I have asked him to find out if this is allowed

 
Gerri

you might be better to get a local skype number that you can divert to your cell

 
Thesparrow

Thank you so much! You've both been very helpful! :D

 
kittypuss20

I have just had my first call from my penpal, we have been writing 10 years, but neither of us have been able to afford to sort out a phonecall until now. from PA it costs $1.12 a minute, so the 15 minutes they are allowed costs $16.80!

 
Earthmother

If it's a Kentucky State prison, they use Securus. Rate calculator for calls is here: https://securustech.net/call-rate-calculator.
Calls are collect and limited to 15 minutes.