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Telmate/GettingOut messaging

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n0stalgia
n0stalgia's picture
Telmate/GettingOut messaging

Has anyone here have experience with Telmate/GettingOut? I have a question about it and it's very hard to find the answers I'm looking for.

My PP suggested signing up for the website so we could message each other in between letters. Which I think is great. 
Once I signed up I figured you need to add a contact in order to send messages. When I wanted to do that, it asks to scedule a remote visit, then the contact will be added to the list.
But I don't want to have video visits for now. Just messages. 
Is it necessary to do these video visits before you can do anything else?

 

 

Been_on_the_inside
Been_on_the_inside's picture

You do have to do a visit if you don't wanna visit cover the camera as soon as he answers hang up it should still add you you don't have to have a full visit, do you have a phone number on the account? Sometimes just him calling you can add you? 

n0stalgia
n0stalgia's picture

I guess we'll find out. 
The invite has been sent but I'm starting to think my phone number needs to be verified. Is this correct?

 

 

Been_on_the_inside
Been_on_the_inside's picture

I've never know your number to be verified not with GettingOut anyway but I guess it depends on the facility but he definitely need to connect you on to his list let us know how it turns out. 

n0stalgia
n0stalgia's picture

The remote visit got cancelled. Not sure if it's because he never got the invitation, he missed it or actually cancelled it. Other than that, now I CAN send a message but he's still not in my contact. God this is weird haha! 
oh and I called customer service a few times. They said they verified my phone number but that's no where to be seen in my account. I feel puzzeled 

Been_on_the_inside
Been_on_the_inside's picture

Have you used the visit now button? I'm not sure about your phone number that's normally under your account settings on your friends and family account, dam I wish this site would let you send pictures so I could show you what I mean on my account. When you know how it's so easy to do. It's just getting used to it lol