I ordered a paperback book for my loved one on Amazon USA as I'm in the UK, but am encountering delays.
Amazon state that they need a little more time to provide an estimated delivery date, but that was 12 days ago. There is no obvious way to contact the book seller to find out what the hold up is.
Does this delay sound normal for Amazon USA when delivering to a prison?
They must have sent items to other inmates in K.C.I.W. (Kentucky Correction Institute for Women) where my girl is, because Amazon automatically amended the postcode from KY 40056 to KY 40056-0337 by tagging the PO Box number to it.
She trains Full Access Service dogs for disabled people and veterans, so the book is about training Seeing Eye Dogs (Guide dogs to those of us in the UK). A lot of books are for Kindle only, so she won't be able to read them as they are not yet allowing inmates the JPay or Kindle tablets.
I appreciate that my question is a bit left field.