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JPay issues ?

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laurenschozy
laurenschozy's picture
JPay issues ?

Hello, I wondered if anyone was experiencing any issues with receiving Mail back via JPay ?

Thanks :-) 

 

nerdygirl22
nerdygirl22's picture

Yes! Sent a message to my penpal on Saturday and never heard back :( 

How long has it been for you?

bellabella1
bellabella1's picture

Welcome to JPay! It has taken up to 7 days for my PP's to receive my messages and the same for his messages to reach me. JPay is so unpredictable it's incredibly annoying 

Kirsten
Kirsten's picture

Depends on the state.I've had daily messages, weekend included. Depends on the state, the facility and their mailrioom, plus the length of messages.

rvanmeter12
rvanmeter12's picture

Yes!! I sent something to my penpal Saturday and haven't heard anything back since then. And all last week I got emails every day. It's so weird and frustrating.

nerdygirl22
nerdygirl22's picture

Has anyone heard back from their Michigan PP?

rachel12123
rachel12123's picture

idk if anyone is experiencing this but i am getting worried. I havent heard from my penpal in months and he usually responds to my emails. is there any way i can check on him? I want to make sure that he is safe, but I cant get in contact with him

JosieA
JosieA's picture

You can try calling up his facility. They may not be able to go into detail if something has happened but they should be able to tell you what's going on (if he's in the hole, been transferred etc). If you have contact with his councillor they should be able to give you a better idea of the situation too. I hope this helps :)