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SKYPE NUMBERS

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Ershens
Ershens's picture
SKYPE NUMBERS

Okay so i have a u.s skype number that i gave to my pp it works perfectly fine its got credit. Everytime he calls me and i pick it up the automated voice talks and asks if i want to accept the call after i accept the call she repeats herself and then says sorry your call has been rejected. What does that even mean? Am i doing something wrong? HELLLLP

velvetmorning14
velvetmorning14's picture

When the phone rings remember to switch it at the app because the normal keyboard from you phone don't work you should have the app always at the background to run and answer from there

Ershens
Ershens's picture

Thank you so much for your help, so you're telling me when the phone rings ( i didnt set up divert call to my personal number) i need to go straight to the skype app and use the keyboard on the app? 

Carmen163
Carmen163's picture

So please take us through the process. Did you buy the Skype number and are you paying for it? Do you hear the Skype ringtone on your mobile or your laptop? And then what happens? I assume you can only answer Skype through the app. So you hear the automatic voice talking and at some point, you press 1. And then she starts all over again? Or does she says straight away that your call has been rejected? 

Yes, you should answer your Skype call through the app. But tbh I don't know if there is any other way to get an incoming call besides the app. Anyway, I hope we can solve this problem for you!

Ershens
Ershens's picture

Yes, i bought the skype number, i have a subscription it works perfectly fine, when he calls and i answer it works perfectly fine for me she says press 0, or is it 1 ? Im sure i heard her say 0, and that point she starts again and then i do the same thing and she says sorry your call has been rejected. Is it something i did, or the prison? 

velvetmorning14
velvetmorning14's picture

You don't need a subscription to accept a call from a prison! What you will need to is make sure to switch the call to Skype keypad because the one from the phone doesn't work! Or maybe your pp is trying to make a collect call instead of a prepaid which in this case you have to add funds at your number so he can call you 

Carmen163
Carmen163's picture

@Velvetmorning you need a subscription for your US number, you have to buy that. Skype does not have a collect call feature. 

@Ershens are you using the Skype keypad, like Velvetmorning has suggested? And with me the automatic voice says 1, but I'm sure she'll say different numbers and that yours will be 0.

Carmen163
Carmen163's picture

Can you ask someone to test Skype? 

velvetmorning14
velvetmorning14's picture

Ah yes i was confused a little bit about it lol You only need a subscription to keep having the number every month! But you dont need to buy credits for Skype. Maybe its a keyboard thing because if you hear the audio clip again maybe you dont press it correct (according to them at least) I still think that maybe your pen pal is trying to make a collect call,i had that before and the call always dropped because i didnt had funds at my number.