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About JPAY for İnmates

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Yellowbowl's picture
About JPAY for İnmates

Snail mail as you know too slow to send a letter.... But my inmate doesn't have Jpay so what should I do for it? Only the first time we are able to send e-mail, so next time i have to use snail mail which is challenging, you know. 

I'd be happy if you give me pieces of information about Jpay. Thank you!

PPAz83's picture

If the inmate you’re corresponding with does have Corrlinks, Jpay or a GTL tablet with messaging enabled then I’m afraid your only option is snail mail.



PPAz83's picture

I meant if they don’t have any of those!


Yellowbowl's picture

I see... Thank you for responding!

belladonnax's picture

If I searched for an inmate on JPay and I was able to click on the link and send an email, will they get a print out of the letter? Inmate is in Florida and I dont belioeve they have access to internet. HELP please!

Kirsten's picture

Jpays get printed and distributed. But I hope you didn't mention his ad in writing to him, since Florida doesn't allow ads for penpals.

Other than that: Happy writing.


Moonlampje's picture

Inmates in Florida do have acces to Jpay. I have 2 people there (one even being on Death Row) and both own a tablet. If they can't afford a tablet then there are Jpay kiosks as well.

Hawaii.mamii's picture


Im from the UK and i am trying to set up a telephone call and video visit for my friend, but having problems as it doesnt seem to facilitate anyone other than if you have a US address and credit card...does anyone know a way to set it up from the UK???

Please help...♥️

Thank you

Kacii xx

CLW's picture

If it doesn't work with a non-US address and credit card, then it just doesn't. These services are often not available when you're overseas, unfortunately... 

Fernandaxavier's picture

Maybe ur friend cannot receive this kind of call. I’m from Brazil and my credit card was accepted by JPal. But my inmate can only receive email.

KateAndrews's picture

OK the go around for the UK is;
Full address and post code in the entry field for address.
For state and postcode fields I put the state of one of my penpals say Washingston then the prison postcode.
The only issue here is whether your credit card company will accept the charges. Your entire address needs to be available. It might be as simple as phoning your credit card and asking them to approve transactions from Jpay company. Always use a credit card.
I have used this method for Union Supply quarterly package when I sent a care package to my penpal who struggled last year to make things meet.

Sparky's picture

Hi, my issue is I live in Australia, and have added 2 different ppl in US prisons to JPay, the one in Texas works fine, can recieve emails and photos and money transfers, but the one in Arizona shows up but then disappears and it just keeps saying Inmate Already Exists and i can't re-add him. I have contacted their support email address twice and had no response, i tried calling the available phone number but can't call from Australia. I have deleted and re-installed the app numerous times, tried on my laptop instread, created new accounts, went on Securus website, the actual jails website, everything i can think of. I can't find a way to send money to this guy to help with postage and phone calls, I cant send money orders outside Australia, and theres no website anywhere that will let doesnt end up in an error, it's very frustrating. Does anybody have any ideas at all?