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gtl down?

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maria_
maria_'s picture
gtl down?

hey, I've been trying to log onto GTL to add funds to my account but it's not signing me in. It's been going on for the whole day - i tried on both the app and the website and it just won't work. Is it a glitch in the system or is it a problem with my account? thanks!

ST4s
ST4s's picture

No problems here. I just tried.

Desktop: make sure your operating system is up to date and you've cleared your browser cache.

Mobile: make sure your phone software and app software are up to date, or (2) "kill" the app and restart it, or (3) delete the app and reinstall it.

Good luck!

maria_
maria_'s picture

Thank you so much! I have been trying since yesterday, but it won't let me sign in. I thought they had blocked my account because I'm based in Italy, but I just managed to deposit funds through the phone. So my account is active. it's quite strange.

Farfromhome
Farfromhome's picture

Mine rarely works when I'm connected to WiFi for some reason. It works fine on 4g though!