this is a little ridiculous but i cannot figure out how to buy stamps or email on jpay! i looked up the instructions and the interface im seeing doesnt look anything like the instructions on the help section on their site - i only seem to have a send money option no matter what i do. anyone out there kind enough to walk me through the process? im wondering if maybe some functionality is blocked in my country (spain).
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oh that must be the issue then. theyre at North Carolina Department of Public Safety. this is my first penpal, do they have the ability to mail letters back overseas? thanks for your help!
Oh and it has nothing to do with your country. It's purely down to the available options at the inmates facility
If you've added the inmate and the only option is to send money, then they do not have the capability to send/receive emails.
The option to buy stamps will be under the 'email' tab on the main site. Or in the app it will be the top right button to option other options and 'purchase stamps' will be there.
Where is you pp located?