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JPay - Part 1 of 2 Email missing

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katharinamaria
katharinamaria's picture
JPay - Part 1 of 2 Email missing

Hello, I‘m new to this page. Today I messaged my penpal for the first time via Jpay and I already got an answer (so fast!). The only problem is, that the email he sent back is shown as „(part 2 of 2)“ and I can tell from his mail that he got cut off and it is indeed only a part 2. Where did part 1 go? I‘d be so happy if someone could help me out. Thank you in advance!

ST4s
ST4s's picture

Hi katharinamaria, welcome to the JPay time warp! These things happen to me too on occasion, where something gets stuck in the queue for no apparent reason. I think my worst example to date is waiting a week and a half for something (and vice versa) while other emails have come and gone the same day. I’ve found that usually, things slow down over holidays and weekends (maybe because staff time, to screen these messages, is focused elsewhere or otherwise in short supply?)

I’d say to just sit tight and let it surprise you. Like a message in a bottle :-)

katharinamaria
katharinamaria's picture

Thank you so much for your answer! I‘ll keep that in mind from now on and I‘ll try to be more patient. I was just upset, cause I felt like it‘s really unfair that my penpal had to spend his stamps and then only half the mail got delivered. I hope part 1 will arrive one day though