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Must read Terms of Service & Privacy Policy and be at least 18

Must read Terms of Service & Privacy Policy and be at least 18

 
Lornaxoxo
Lornaxoxo

I have been talking through securus to the same person for over a year. Recently My securus account is doing something weird. On my lap top i can not longer see the video visit i had set up and when I go to schedule a visit it's is just blank. My account status still saying active though. On top of that I tried adding the facility since it seemed it had disappeared and it is grayed out and wont let me do anything there. And my Emessages wont let me attach a return stamp anymore. I can physically hit the button to do it but it won't actually add the other stamp and say it is using 2 instead of 1. Is it possible im blocked from the facility for some reason? or is it just an error? when I try on the app on my phone to click video connect the error "unable to retrieve account details" pops up. I'm so lost.