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Must read Terms of Service & Privacy Policy and be at least 18

Must read Terms of Service & Privacy Policy and be at least 18

 
XVierrati

Hi guys,

So I've been penpals with an inmate from Washington from about more than a month .We've communicated daily since the beginning through exchanging emails etc. Last time I heard from him was 2 days ago, I find it kinda off because he usually email me good morning etc then today I realize that the "send email" and "video visitation" option on him disappeared on the JPAY website. I thought it was just wi-fi issues.. but I dont think so. Our last email was nice and sweet so it's not like we had a disagreement or something like that.  Does anybody know the reason behind this? or have any experience in regarding to this? 

 
Summer@2021

Angel Espericueta #220501 - he's not getting any mail, i wonder if its because i changed email from ramonaespericueta [at] gmail.comrel="nofollow" to hespericueta [at] cox.net. i had trouble logging in on the first email so i created a new none what tips can you give me?

 
zackmanski

Thanks!

 
Kirsten

You should contact WAP directly about it.  g e n e r a l - i n f o r m a t i o n @ w r i t e a p r i s o n e r . c o m. 

(Spaces left out, of course! Just trying to avoid spam).

I'm sure they'll get back to you, clear things and help you out.

 

 
zackmanski

I paid the required fee to have an inmate's profile verbiage changed and to have an additional photo included on May 15, 2020. However, nothing has been updated as of today and 60 days have passed. To whom to I direct an inquiry to check the status of the transaction?

 
Farfromhome

Yeah. Sounds like lop's!

 
Kirsten

He may have lost privileges, then. Sometimes they get a write up for whatever and this can lead to privileges beíng taken away.